Frequently Asked Questions

Custom Work & Pricing

Do you do custom orders?
Yes! I offer custom wrap designs starting at USD 800+, and full typography/logo designs starting at USD 1000+. Custom projects are booked a few weeks out—please contact me early if you'd like to lock in a spot.

Do you sponsor cars or do trades?
No, I don’t offer sponsorships or trades. Thanks for understanding!

Download & File Info

Are these physical products?
No everything on BackPocket is a digital product only. You’ll receive vector files (AI, EPS, PDF) by email after purchase. Nothing is shipped.

How do I download my files?
After checkout, you’ll get an email with a link to download the files. You have 3 download attempts, so it’s best to download on a computer and save them somewhere safe.

What if I have trouble with the download?
No worries! Just email me and I’ll get you sorted.

What programs do I need?
All files are made using Adobe Illustrator and are best opened with Illustrator or similar vector-based software (e.g. CorelDRAW, Inkscape). If you’re unsure, your wrap shop can usually help.

Can I edit the design myself?
Yes if you have experience with vector software, you’re welcome to tweak colours, layout, or scale. Just make sure to follow the license terms (no reselling or redistributing the original files).

Can you tweak an existing design for me?
No i don't do small adjust but your local wrap or print shop can help you out.

Printing & Installation

Will this work for my local wrap shop?
Yes. Just download the files and send them to your printer/wrap shop. The designs are layered and built to be edited or scaled if needed.

Can you print the wrap for me?
I only provide the design files. Your local wrap shop will take care of printing and installation.

Why do I see 'shipping' or 'address' at checkout?
Shopify sometimes asks for shipping details by default—even for digital products. But don’t worry: you won’t be charged for shipping, and nothing physical is sent.

Licensing & Usage Rights

Can I use these for client work or resale?
Each purchase includes a Commercial License for one personal or client project. You can’t resell or redistribute the original design files. If you need an extended license for multiple uses, get in touch.

Help & Support

Can I contact you with questions?
Absolutely. If you need help choosing a design, or have a quick question, just flick me a message. I’m happy to help.

Designers & Collaborators

Are you hiring designers?
I’m not hiring right now, but I’m always keen to connect with other artists. If you’ve got a strong style similar you mine, feel free to send a link to your portfolio.

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Still got questions? Use the contact form and I’ll get back to you ASAP.
Email me:  admin [at] ragraphics [dot] co [dot] nz 

This page is for general info — please also check our full Terms of Service for more details.